Privacy policy

Privacy Policy

Last Updated: January 22, 2025

This Privacy Policy explains how TrueGifted (“we”, “our”, or “us”) collects, uses, and shares your personal information when you visit or make a purchase from https://truegifted.com (the “Site”), use our services, or otherwise interact with us (collectively, the “Services”).

By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Site or our Services.

1. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, legal obligations, or other reasons. The latest version will always be posted on our Site with the “Last Updated” date revised accordingly.

2. Information We Collect

We collect personal information in various ways, depending on your interaction with us:

a. Information You Provide to Us Directly

This includes:

  • Contact Information: name, address, phone number, and email.

  • Order Information: billing/shipping details, purchase history, payment confirmation.

  • Account Information: username, password, security settings.

  • Customer Support Communications: messages or attachments you send us.

Some of this information is required to use certain features. You can choose not to provide it, but doing so may limit your access to parts of the Services.

b. Information Collected Automatically

We may collect data about your interaction with our Services through cookies and similar technologies. This data (“Usage Data”) may include:

  • IP address, browser type, device information

  • Pages visited, time spent on pages, and clickstream data

  • Network and connection data

c. Information from Third Parties

We may receive information from:

  • Vendors and service providers (e.g., Shopify, payment processors)

  • Advertising and analytics partners

  • Social media platforms or other tools you use to interact with us

All third-party data is handled according to this Privacy Policy.

3. How We Use Your Information

We use your personal information to:

  • Process orders, payments, and shipping

  • Manage your account and preferences

  • Communicate with you about purchases, returns, support, or marketing

  • Improve our Services and website functionality

  • Prevent fraud and ensure security

  • Comply with legal requirements

We may also send marketing messages by email, SMS, or mail. You can opt out at any time.

4. Use of Cookies

Cookies help us personalize your experience and analyze how the Site is used. We also work with third parties who may use cookies for advertising or analytics.

You can manage cookies through your browser settings. Disabling cookies may affect the functionality of the Site.

For more details on Shopify-related cookies, visit https://www.shopify.com/legal/cookies.

5. How We Share Your Information

We may share your information with:

Type of Information Shared With
Contact & Order Data Vendors (e.g., shipping, IT, payment processors)
Shopping Behavior Marketing/Analytics Partners
Usage Data & Geolocation Advertising/Performance Tools
Account Information Affiliates or service providers

We do not sell your personal data. We also do not use or disclose sensitive personal information for profiling or inferring characteristics without your explicit consent.

6. Third-Party Links

Our Site may link to other websites we do not operate. We are not responsible for the content, policies, or security of those sites. We recommend you review their privacy policies before providing any personal data.

7. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect data from minors. If you believe a child has submitted personal information, please contact us to request deletion.

8. Security and Data Retention

We use reasonable security measures to protect your data. However, no system is 100% secure. Please avoid sending sensitive information via unsecured channels.

We retain personal data as long as needed for legitimate business or legal purposes, including to:

  • Maintain accounts

  • Fulfill orders

  • Comply with laws

  • Resolve disputes

9. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access or request details about your personal data

  • Request deletion, correction, or transfer of your information

  • Restrict or object to data processing

  • Withdraw consent where applicable

  • Manage marketing preferences (unsubscribe at any time)

We do not discriminate against users who exercise their rights. To submit a request or designate an authorized agent, contact us via the information below. We may need to verify your identity before responding.

10. International Data Transfers

We may process and store your data in countries outside your own. When transferring personal information internationally, we ensure adequate safeguards are in place (e.g., Standard Contractual Clauses approved by the European Commission).

11. Questions or Complaints

If you have questions or concerns about this Privacy Policy or how we handle your personal data, you may contact us:

Email: info@truegifted.com
Website: https://truegifted.com

If you’re not satisfied with our response, you may also contact your local data protection authority.

Business & Fulfillment: 6175 NW 167th ST, Hialeah, FL 33015

Registered Office: 30 N Gould St ste 4000, Sheridan, WY 82801 (Legal correspondence only)

TrueGifted is operated by Mountain’s Breath LLC